Return & Refund Policy

If you have any question or something is unsatisfactory, please contact us to solve the problem. (shoppingqueensss@hotmail.com)

Please allow 24 hours to reply your email or SMS

  • We are NOT offer return because of  Sizes mistake. This is because of hygiene issues
  • The returned goods/products will be checked and the goods should be in the EXACT original condition.
  • The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.
  • shoppingqueensss.com will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 1-2 days after the confirmation.
  • Please contact us at shoppingqueensss@hotmail.com or (016-3575736): Whatapps / Line / WeChat / SMS / Phone / Viber if you have any questions or doubts.